Research paper topics, free example research papers
Free research papers and essays on topics related to: customer relationship
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- Elogistics - 1,939 words
E-Logistics Is E-commerce Creating a More Efficient and Effective Logistics Industry? Electronic commerce has revolutionized not only the way goods are sold, but how they are delivered. Customers demand products delivered at very high speed with complete order flexibility and convenience. Moreover, today's online customers want to be able to track their order instantly, from the moment they place an order until the moment they receive it at their doorstep. With all new technologies customers became smarter. They want to be able to re-route shipments, determine delivery costs and time in transit, and break up their orders for multiple shipments to different addresses. All this implies that th ...
Related: business today, last year, third party, myriad, fedex
- Harley Davidaon Marketing Plan - 1,557 words
... room and tools they need to maintain our market leadership. Organization Goals By the year 2003, we will produce 200,000 motorcycles annually Complete the production of our Product Development Center in Milwaukee by the end of 1996 Meet the demand by expanding our existing distribution and manufacturing capacity, and where necessary, adding new production and retail distribution points Grow Parts and Accessories sales volume, as a percent of total revenue, for both new and used vehicle customers Drive financial results to the levels achieved by acknowledged high performing companies TARGET MARKETS THE HARLEY OWNERS GROUP The Harley Owners Group, or H.O.G., is the world's largest fa ...
Related: direct marketing, harley, harley davidson, marketing, marketing plan, marketing strategy
- Harleydavidson - 1,549 words
... Organization Goals By the year 2003, we will produce 200,000 motorcycles annually Complete the production of our Product Development Center in Milwaukee by the end of 1996 Meet the demand by expanding our existing distribution and manufacturing capacity, and where necessary, adding new production and retail distribution points Grow Parts and Accessories sales volume, as a percent of total revenue, for both new and used vehicle customers Drive financial results to the levels achieved by acknowledged high performing companies TARGET MARKETS THE HARLEY OWNERS GROUP The Harley Owners Group, or H.O.G., is the world's largest factory-sponsored motorcycle organization, with more than 300,0 ...
Related: international markets, management information systems, competitive advantage, attractive, poll
- Managers And The Process Of Change - 1,174 words
Managers And The Process Of Change 'Moving organisations from current to future changed states is not easy and requires skills and knowledge some managers do not possess' Introduction The desperate call-to-arms, Change or Die - which can be heard echoing down the corridors of businesses everywhere - is evidence that leaders have recognised the need to change. Managers know that companies must be fast, flexible, responsive, resilient, and creative to survive. Most also know that current mind-sets, techniques, and tools are ineffective for creating such an organisation. These people are displaying the talents required to successfully negotiate change. They are aware of the limitations around o ...
Related: successful change, the manager, corporate governance, information technology, distinction
- Managing Technology - 2,357 words
... y Business 419 Evans Consoles And It's IT Strategies and Advantages For: Professor G. Trites November 26, 1999 Nathan Laviolette 961121 We define information technology (IT) to include not only computer technology (hardware and software) for processing and storing information, but also communications technology for transmitting information. Advances in computer and communications technologies have enabled firms to pursue IT investments. This will help them to gain maximum advantage from their knowledge assets-to leverage the knowledge of individual employees to the benefit of other employees and the organization as a whole. Businesses have strived to achieve a competitive advantage in th ...
Related: communications technology, computer technology, information technology, information technology it, managing, technology, technology infrastructure
- Marketing Plan - 993 words
... . C. Consumer Objectives The Bad Ass Coffee Company Mission Statement is as follows: "The mission of the Bad Ass Coffee Company is to provide the best tasting organic coffee in the universe. To do this, we will sell and roast exclusively organic coffee. We will support our customers in an effort to spread the word that organic also means satisfying and delicious. And most importantly to remember why we started this company in the first place. To put our coffee knowledge to good use, to live in harmony with the planet, and to have fun doing it." We want our company to be perceived as an industry leader with innovative, quality coffee aimed at the serious coffee drinker. The Bad Ass Coffee ...
Related: marketing, marketing plan, different situations, gross profit, objectivity
- Nonbank Financial Intermediaries - 1,463 words
Nonbank Financial Intermediaries Nonbank Financial Intermediaries Brian Piotrowski There has been an increased level of competition among financial intermediaries since the late 1990s and it will continue into the new millennium. The large players in this increased competition are the nonbank financial intermediaries. Our text explains that nonbanks are other intermediaries and nonfinancial companies that have taken an increasing share of intermediation (Burton & Lombra, 311). The text continues that these banks face much less regulation than traditional banks, which translates to significantly lower costs. This factor is allowing nonbank intermediaries to create a stronghold on the market, ...
Related: financial intermediaries, financial resources, financial services, financial services industry, financial system
- Outsourcing In Logistics Sector - 1,137 words
... es need to be set by and to achieve this a high level of communication and understanding between firm and service provider must be established. There's no magic solution, experts agree. But organisations can reduce outsourcing anxiety -- and boost their chances for success -- by carefully assessing their needs, finding outsourcers that match those needs and, above all, engaging those outsourcers in a functional, committed relationship. More and more, outsourcing deals are not being patterned after the traditional vendor/client relationship but are being forged as intensive, long-term and highly interdependent partnerships in which value and risk are shared. Another risk outsourcing is th ...
Related: logistics, outsourcing, sector, market share, customer relationship
- Planning Information Systems - 1,090 words
... ndustry and view how information system improved their process. The MIS geared toward physical distribution at the operational level, where update orders and invoices sent to the distribution centers and the system updates the account receivable and associate system files. The system prints invoices at the origin and destination location, resulting in reduced cost and faster payments equal more cash flow. The food company produced numerous reports that enabled the managers to conduct on-line credit checks from their account receivable status report, and identify delinquent accounts, before shipping the merchandise to the distribution centers. The customer services personnel have immediat ...
Related: family planning, information systems, information technology, management information, management information system, product information, system analysis
- Tales Of Marketing - 4,066 words
... ography MARKETING CHAPTER 1 Field Of Marketing INFORMATION TECHNOLOGY -New marketing based on info technology. EX. Royal Bank -Royal spent $15 million on data base technology to serve customers more uniquely. -Increased response rate from 4% to 60%. NATURE AND SCOPE OF MARKETING EXCHANGE AS THE FOCUS -Marketing occurs any time 1 social unit (person or organization) exchanges something of value with another social unit. -Marketing consists of activities designed to generate & facilitate exchanges intended to satisfy human needs or wants Exchange-is one of 3 ways in which a person can satisfy a want. EX. Clothes make, borrow, use some form of coercion to get them or offer something of valu ...
Related: marketing, marketing communications, marketing concept, marketing information, marketing objectives, marketing plan, marketing planning
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