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FAQ

How can I use the customer center?
Our customer center allows you to:
- view your complete order information
- check order status
- download a complete order
- contact the writer who is/was/will be working on your paper
- send messages to our administrators
- upload additional files required to complete your assignment
- extend the deadline
- request a revision of a complete paper
- leave any additional information, questions, comments on your order
- etc.

How fast can I receive my paper?
We start writing custom papers immediately upon receiving your order, which allows PromptPapers.com to complete your paper as soon as possible and send it out to you. We can deliver your paper even within 3 hours; however, number of pages ordered should be reasonable. Please, allow our writers to complete one page per hour. Do not believe custom term paper writing services that promise to complete 10 pages in 3 hours - you simply will receive a copy/pasted work.

How will I receive my paper?
All of our custom papers are delivered via email. Also, you can download your paper at any time using our online customer center.

Do you meet deadlines?
We guarantee meeting your deadlines. Besides, we always attempt to complete papers as soon as possible. For example: if you need a 10-page custom research paper to be completed within next 24 hours - be sure that you will receive it on time. Another example is: you need a 2-page custom written paper to be delivered within 48 hours - there is a good chance you will get it much earlier than that. If some contingency prevents us from meeting the deadline we will inform you in advance.

Who will write my paper?
Custom term papers are researched and written by freelance writers, who are true professionals in what they do. Our research and writing team consists of college graduates with excellent writing skills. Many of our writers have Master's degree, some are Ph.D. holders. All of our writers possess concrete knowledge in a chosen field of term paper writing, which allows them to produce top-quality papers in the shortest period of time. Years of experience is the main asset of our solid team of professionals; thousands of term papers and essays were written since then for students worldwide.

What happens if I ordered a custom essay and I do not like what I received?
Such cases are rare, but possible. If you feel that we did not meet your original order instructions, your paper will be revised or completely rewritten for you free-of-charge. All you will need to do is to contact us within the 48 hours since you received your paper and state very clearly why you are not satisfied. We will do our best to correct our mistakes within the shortest possible time. It should be noted, however, that any extra paper requirements (besides the original order instructions) will be processed at an additional pay.

How do I know you can write my research paper?
We write custom papers on nearly any topic. To be 100% sure we have a writer who will work on your assignment, you can always contact us first and get a confirmation. If you do not have time for emailing or chatting, you can always go ahead and place your order. Even if we cannot find a writer for you, we will refund the money you paid in full. Because our payments' provider is PayPal.com, you can be sure all transactions are 100% safe and secure.

What is the order process?
The order process is quite simple – you will need to fill out an order form, specifying your order requirements, read our Terms of Sale and proceed to the payments page. We work through PayPal, accepting all major credit and debit cards.

My paper needs to be based on certain specific sources. Is this possible?
Yes, it is possible. You will need to make sure you specify the sources that need to be used when placing your order. Our writers have accesses to Questia and ProQuest online libraries, which enables them to find just about any article or book online.

Does your service guarantee a good grade for the paper?
We do not guarantee any grades as it is impossible to do in principle. Each instuctor is unique and can grade a paper quite differently than his/her colleagues would. It is each student's job to evaluate whether the paper is going to be good enough for his/her instructor's requirements. All we can guarantee is a strong, authentic paper, written precisely according to the client's order instructions.

Can I turn in the paper I get from PromptPapers directly to my instructor?

Any paper you get from our service is your exclusive property, so you are the only person who can decide for what purposes the paper is going to be used. However, being a research company, we suggest that our products are used for reference purposes.

Can I be sure that I will remain anonymous as your client?
We are a 100% confidential service and, yes, you can be sure that your name is never going to be disclosed to anyone. We respect each customer's privacy and will never jeopardize it.

What is the format of your papers?
We can deliver essays or term papers in any requested format.